The Play Ambassador position currently relates to Mobile Museum programming which operates year-round and will continue once the new museum is open and operating.
A Play Ambassador serves as a facilitator by providing exceptional customer service, implementation of key early childhood education and developmental frameworks, and by ensuring safety practices are maintained in order to foster a fun, playful, stimulating, and inclusive environment for all children and families.
The Play Ambassador will promote the philosophy and mission of the agency by performing the following duties.
Duties & Responsibilities:
Responsible for activating exhibits and inspire learning through museum programs, such as arts and crafts, music, drama, physical movement, storytelling and cooperative games.
Assist with facilitating school visits, summer camps, private events and community outreach with the Mobile Museum.
Perform unloading and loading of vehicle, set-up and break down of exhibits and activities specific to Mobile Museum programs and events.
Participate in routine checks, monitor exhibits, reset props, remove unsafe objects, support basic maintenance and cleaning, and report needs to management.
Proactively engage guests and initiate conversations to provide positive, active engagement of children and families with exhibits and programs.
Ensure appropriate exhibits and supplies are secured in the vehicle based on each event or location.
Communicate with management when supplies are needed.
Ability to calmly and effectively handle emergency situations.
Knowledge, Skills & Abilities:
Interest and ability in working with children and families from a variety of backgrounds, abilities, experiences, perspectives.
Ideal candidates must be engaging, enthusiastic, outgoing and energetic-willing to play.
Excellent communication skills- can effectively communicate to visitors the educational content and value of museum exhibits and programs.
Comfortable addressing large groups as well as in one-on-one interactions with visitors.
Good interpersonal and organizational skills.
Uses sensitivity and good judgment when engaging with children and families.
Brings issues or concerns to appropriate supervisor.
Must have a passion for play and guest service along with genuine joy interacting with children and families.
Must be willing to work a flexible, variable schedule, including some holidays, evening and weekend days.
A valid NYS Driver's License is required.
Education/Experience:
Minimum High School Diploma or equivalent preferred, but not required.
Experience working with a child/family audience in a customer service environment or similar role (this includes relevant paid and unpaid work/volunteer/community work).
Course-work in Early Learning or Childhood Development (0-10 years old) a plus.
Experience working or volunteering with children in an educational or recreation setting.