Customer Experience Specialist

Do you enjoy working in customer service? Does interacting with the public appeal to you? Look no further! We are recruiting enthusiasticCustomer Experience Specialists to generate sales appointments.
New York Sash, a leader in the home improvement industry is in need of several money-motivated, well-spoken team players to be the first point of contact for potential new customers.
There is no selling involved.
You must be personable, assertive and polite.
The Customer Experience Specialist will be responsible for lead creation and development to support the sales staff and continued customer care.
Call Center Daily / Weekly Tasks Contacting prospects and leads via telephone to offer appointments Following up with prospects via text message and email Sending appointment reminder email and texts as necessary Maintaining digital contact records Writing thank you cards and performing follow up calls to Specialist’s unsold leads Field Marketing Tasks Work off-site events as scheduled Part-time shift is weekdays 2-6pm and every other Saturday 9am-1pm.
$17 per hour - lucrative bonus program available based on weekly and monthly performance! Responsibilities & Requirements: Be punctual, positive and self-motivated Have great phone etiquette Communicate clearly