Church Customer Service Representative - Rome, New York

Cathedral Corporation has been serving churches across the United States and Worldwide for over 100 years.
We provide offering envelopes, various fundraising and communications products and services.
A candidate will succeed if they enjoy a fast- paced detailed oriented atmosphere.
We are looking for strong communication skills and a pleasant personality.
We look for professional people to join our team so that they can build the personal relationships with our existing customer base.
Do you have these attributes? *Personal Attributes:* · Pleasant and Confident phone presence · Strong verbal and written communication · Compassionate, understanding and positive attitude · Strong listening skills · Ability to concisely articulate customers’ and personal needs and requirements · An ability to connect with others · Strong time management skills and on time performance *Technical Skills* · 1-2 years customer service experience preferred · Ability to type quickly and input accurate notes · Strong computer program background working within .
Salesforce or similar CRM systems .
Microsoft suite of products .
Outlook or similar e-mail programs · Understanding of internet research · An ability to explain computer programs and processes to customers over the phone *Interpersonal Skills* · Ability to identify new business opportunities · Ability to communicate one on one or “in front of a room” if needed · Strong e-mail etiquette and grammar skills · Bi-lingual – Very Helpful · Ability to communicate with upper management Job Type: Full-time Pay: $17.
00 - $20.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Experience level: * 2 years Shift: * Day shift Weekly day range: * Monday to Friday Work setting: * In-person Work Location: In person