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Customer Service/ Sales Support

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Posted : Wednesday, January 10, 2024 01:32 PM

Why Palmer Food Services? We offer competitive wages and a generous benefit package that contributes a significant amount to your total compensation and your personal well-being.
Additionally, there are opportunities to distinguish yourself and move up in our established company through excellent performance and by contributing to our company mission, vision, and values.
We value each member of our diverse and talented team - because at Palmer Food Services, our associates are our unfair advantage.
What We Value: Honesty & Integrity Service & Excellence Collaboration & Teamwork Family & Community Dependability & Loyalty Compassion Essential Functions: Live the company’s values by displaying our high standard characteristics and behaviors that lead to our collective success as outlined in our Values in Action Makes and receives inbound and outbound calls to and from customers regarding order taking, credits and special orders Educates and recommends customers on alternate products based on cost, availability, features, benefits, and value-added services Practices good communication between departments and with all associates being approachable by having a positive attitude Maintains and grows assigned accounts within Inside Sales territory Supports District Sales Representative; review daily call sheet, special orders or credits that need to be submitted.
Reviews any out of stocks or transportation issues Communicates to Purchasing department unexpected increases and decreases in demand for product Provides resolution and response to internal and external customers by using problem solving skills in a timely and accurate manor Remains current on product developments by attending sales meetings and vendor trainings During downtime, learn about our wholesale product lines specifically but not limited to fresh meat, fresh seafood, and diary Quarterly shadows purchasing, meat production and sales Presents a professional image to internal/external customers and vendors with appropriate dress according to the work situation while maintaining good grooming and hygiene Performs all other duties as assigned by the Manager on duty Qualifications: 1-2 years’ experience in Inside or Outside Sales.
High School Diploma or GED Basic computer skills with knowledge of Microsoft Word and Excel Excellent telephone etiquette, have a positive and helpful attitude with each new caller Superior problem-solving skills and excellent math skills Good listener and effective communicator Ability to multi-task multiple internal computer systems Highly motivated, self-starter and can execute department and company initiatives and goals Salary Range: $18/hour - $20/hour based on experience Preferred Skills: Continued education with associates or bachelor’s degree 1-2 years of experience in the food service industry 1-2 years of call center experience Physical Demands/Work Environment: Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at a time.
Benefits of working Full-Time at Palmer Food Services: Medical, Dental and Vision Insurance Paid Benefit Time (PTO, Holiday and Sick) 401k Retirement Plan with Employer Matching Eligibility for Annual Profit-Sharing Bonus 15% Employee Discount on Retail Grocery Items (Includes Fresh meat & Seafood) Associate Discounts on Warehouse Food Products Employee Appreciation Events And much more

• Phone : NA

• Location : Utica,New York,13502,United States, Utica, NY

• Post ID: 9110024113


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