Hotel Front Desk Clerk

$17.
00/hr Our Front Desk Clerks will focus on providing exceptional guest service to each guest while ensuring they are satisfied with their stay.
What we value: Positive experienced team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment.
We will provide you with all the tools necessary for a successful experience including hands-on training and opportunities to grow your career.
What makes us unique: Paid time off Variety of schedules Tuition assistance Career-building professional development Discounts from dining to fuel to concerts Employee appreciation events Quality healthcare and dental benefits A robust 401k retirement plan Dealer School Finance Scholarship Program Skills and experience you will bring to us: Always acknowledges the guest waiting at reception.
Greets the guests initially by using their name.
Effectively answers any guest questions.
Directs guests to proper areas for answers to questions.
Follows through on guest issues to ensure they are resolved.
Exhibits a sincere desire to comply with guests’ requests.
Consistently places all registration materials into the guest’s hand.
Provides a copy of bill in the guest’s hands during check out.
Confirms the payment method.
Your knowledge that matters most for this role: Must have experience in a guest contact position Preferable be able to type 40 words per minute Who we are: Across Turning Stone Enterprises, you’ll find that people take pride in the work they do and the team they’re a part of.
You’ll hear it in the stories of countless veteran employees who have built their careers here.
You’ll see it in action during recognition awards and events like our employee carnival, art show, holiday gatherings and more.
You’ll also feel it from your team members, who are committed to being “first within our team,” looking out for each other even during challenging times.
We know that when we create opportunities for people to thrive and develop their skills and careers, that not only enriches their life but the lives of others.
#LI-DNI