*Community Memorial Hospital is looking for a Receptionist to join us in one of our five clinics! Location will be determined at time of interview.
All clinic locations are in Madison County, NY.
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*Operational/Procedural Responsibilities:*
* Oversees waiting area, coordinate patient movement, reports problems or irregularities.
* Receive Patients Greets customers in polite, prompt, helpful manner.
Provides any necessary instructions/directions.
* Informs appropriate department/person of person's arrival.
* Perform outpatient registration duties.
Complete outpatient registrations in an efficient and courteous manner by accurately capturing and entering information.
* Perform scheduling activities: Schedules follow-up appointments.
Records any additions or cancellations to the provider appointment system.
Enter add-ons, no-shows, and cancellations in scheduling system to accurately reflect patient appointment status.
* Prepares medical records for provider staff use.
* Reconciles charge capture sheet and patient visits schedule to assure that a charge capture sheet has been processed for each visit.
* Performs other duties as assigned
* Answers telephones.
Takes accurate messages and provides message to nurse or provider.
* Provides coverage to other clinics as the need arises.
* Attends meetings as required.
* Assembles patient's charts for next day visit.
Updates profile on all patients
* Schedules physician referrals, outpatient appointments and admissions as requested.
* Participates in the Daily huddle where the days schedule will be reviewed and follow-up tasks will be assigned.
No shows and same day cancellations from previous business day will be discussed and follow-ups will be assigned.
*Knowledge, Skills and Abilities:*
* Able to maintain confidential information.
* Must be able to speak and write the English language in an understandable manner.
* Must be able to relate to and work with ill, disabled, elderly, emotionally upset and at times, angry people within the facility.
Job Types: Full-time, Per diem
Expected hours: No less than 40 per week
Benefits:
* 401(k)
* 401(k) matching
* 403(b) matching
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Opportunities for advancement
* Paid time off
* Referral program
* Retirement plan
* Vision insurance
Healthcare setting:
* Clinic
* Medical office
* Outpatient
Medical specialties:
* Primary Care
Schedule:
* Monday to Friday
* No weekends
Experience:
* Medical office: 2 years (Preferred)
Work Location: In person
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