Patient Access Representative

*Job Summary:* The Patient Access Representative is responsible for a wide range of administrative support.
Their duties may include answering phones, patient assistance, recordkeeping, all while providing exceptional customer service.
*Responsibilities and Duties:* * Checking patients in and out when they arrive for medical appointments * Answering the phone to address patient inquiries and scheduling appointments * Documenting insurance information, personal information, payment methods and other important patient information * Updating patient files and appointment information accurately * Communicating information and important details to other medical care staff * Contacting insurance companies regarding coverage, preapprovals, billing and other issues * Processing payments from patients and handling billing issues between patients and insurance companies * Managing various types of paperwork and other clerical duties * Other duties as assigned *Job Requirements:* * High school diploma or equivalent * Strong customer service skillsto interact positively with patients * Exceptional communication skills with both patients and medical care providers to relay necessary information * Ability to juggle and prioritize multiple responsibilities and handle interruptions * Strong organizational skillsto keep patient information confidential and organized * Problem-solving skills for scheduling conflicts, missing documentation and other issues * Attention to detail to ensure all patient information is accurate and available \*Benefits are available to full-time and part-time employees.
Job Types: Full-time, Part-time, Per diem Pay: $18.
45 - $21.
98 per hour Benefits: * 401(k) * 401(k) matching * 403(b) * 403(b) matching * Dental insurance * Employee assistance program * Flexible spending account * Free parking * Health insurance * Life insurance * Opportunities for advancement * Paid time off * Professional development assistance * Referral program * Retirement plan * Tuition reimbursement * Vision insurance Healthcare setting: * Acute care Schedule: * 8 hour shift * Afternoon shift * Day shift * Evening shift * Morning shift * Night shift * Overnight shift Application Question(s): * Are you able to work nights, weekends, and holidays? Education: * High school or equivalent (Required) Experience: * Medical office: 1 year (Preferred) Shift availability: * Day Shift (Preferred) * Night Shift (Preferred) * Overnight Shift (Preferred) Work Location: In person