Adult Care Manager

About Us: Liberty Resources is a dynamic and growing human services agency that is a great place to work! Working for Liberty Resources means you’ll have access to great career opportunities, benefits and a fun atmosphere.
Our employees have passion around our values of excellence, integrity, diversity, self-determination, service, innovation and fiscal responsibility.
Our rapid growth is providing exciting opportunities in all areas of our organization.
Our employees have passion around the services they provide and our corporate values of excellence and staff support.
We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities.
We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.
Position Summary Under the direct supervision of the Adult Care Management Supervisor, the Adult Health Home Care Manager (HHCM) will assist adults who are eligible for and in need of care coordination by identifying and addressing physical, behavioral and social health needs.
The primary function of the care manager is to establish an integrated care team of service providers and supports who will collaborate to ensure that the adult is accessing supports and services to reduce the risk of emergency room visits, hospitalizations and other out-of-home placements.
Ultimately, this integrated model of care is designed to result in better care, better health outcomes and lower cost of care.
This position is full-time, Monday through Friday, 40 hours per week during regular business hours.
The position operates in a hybrid work model with required travel to conduct home and community-based visits.
Job Responsibilities 1.
Work with adults to determine their immediate and ongoing eligibility for Health Home Care Management services and assist with completing the enrollment process.
2.
Conduct ongoing assessments to identify strengths and needs and develop comprehensive care plans that establish clear goals to improve health and wellness.
3.
Coordinate care and routinely collaborate with multidisciplinary team members to ensure best quality of care is received.
4.
Refer adults to health care providers, mental health and substance use providers, medications, housing, social services (I.
e.
food, benefits, transportation, etc.
), and other community resources.
5.
Support and encourage adults to increase knowledge about their mental and physical health conditions, engage in their care, improve adherence to treatments, and develop confidence in coordinating care independently.
6.
Conduct home and community-based visits to engage members.
7.
Manage an average caseload of 30 clients 8.
Participate in the on-call rotation to handle after-hours emergency/crisis situations.
9.
Complete all required documentation within timelines in accordance with program standards.
Qualifications • Minimum of a bachelor’s degree with 2 years of relevant experience in health or human services; or master’s degree with 1 year of relevant experience; or Registered Nurse with 2 years of relevant experience.
• Previous care coordination/case management experience working with adults living with Serious Mental Illness, developmental disabilities, substance use disorders, or chronic medical conditions preferred.
• Knowledge of community resources, Medicaid Managed Care and social service systems.
• Ability to understand and comfortably operate health information systems and electronic medical records.
• Demonstrated ability to think creatively and use a solution-focused approach to solving problems.
• Strong attention to detail and solid organization and time management skills.
• Must have a valid New York State driver’s license and access to reliable transportation.
• Must be willing to travel throughout assigned county to conduct home and community-based visits.
• Demonstrates the values of diversity, equity and belonging; foster an inclusive environment that facilitates diversity.
We Offer: • A Collaborative and Supportive Team Atmosphere • Access to Quality Clinical Supervision • Opportunities to Enhance Clinical Growth and Advancement • Competitive Compensation and Paid Time Off package • Family Friendly Workplace • Medical/Dental/Vision Coverage • 401(k) Retirement Saving Plan • Continuing Education Opportunities Offered Pay: $45,000-$47,000 Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer.
Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.
Welcome to Wholehearted Health.
Liberty Resources is an Equal Opportunity Employer.