The Company
At Utica National Insurance Group, over 1,300 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected.
While we had humble beginnings in 1914, today the Utica National Insurance Group is an “A” rated $1.
4B award-winning, nationally recognized organization providing personal and commercial property & casualty insurance products and services.
Our Mission is to continually meet the needs of our policyholders, agent/customers and employees resulting in sustainable profitable growth in an increasingly competitive marketplace.
We are proud to sell our products through more than 2,200 independent insurance agents around the country as we have been since 1928.
These agents provide their clients with valuable insight and resources.
And, as the second-largest insurer of Agents’ Errors and Omissions (E&O) business in the United States, we insure many of the agents who work with our policyholders.
Our purpose is to make people feel secure, appreciated, and respected.
These Values define the character of our employees.
They personify Utica National – describing what it means to “be Utica National” and how we approach doing business.
Together, with our agents, we are committed to providing our mutual policyholders with valuable services and products to help them feel secure.
This is a hybrid role with a minimum of 3 days/month in-office.
Essential Functions:
Ensures timely completion of assigned file reviews, calibration sessions and analysis reports to leadership.
Applies advanced knowledge of the claims process, policies & procedures, systems, coverage, liability, damage estimating, and/or settlement and adherence to applicable legal and regulatory compliance standards when conducting file reviews.
Identifies claim handling trends by applying advanced industry knowledge to discipline practices to produce recommendations for improvement opportunities.
Effectively communicates observations to all levels of leadership and provides substantiate feedback and coaching to associates.
Work closely with the Director of Field Claim Operations, line of business Directors and regional leadership to ensure compliance with claim handling, practices and procedures.
Provide training and support to the Claims field leadership and frontline Claims staff.
Performs other tasks as assigned by the Director of Claims Quality and Strategy.
Education: 4-year college degree preferred.
Experience: 4-8 years' claims experience, demonstrating expertise in underlying coverages, broad background in litigated matters and development.
Solid understanding and experience with Excel and PowerPoint.
Background across multiple liability/casualty areas including commercial general liability and auto.
Leadership experience preferred.
Salary range: $86,800 - $120,000
The final salary to be paid and position within the internal salary range is reflective of the employee’s work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.
Benefits:
We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities.
We offer a Comprehensive Benefits Plan for full time employees that include the following:
Medical and Prescription Drug Benefit
Dental Benefit
Vision Benefit
Life Insurance and Disability Benefits
401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
Health Savings Account (HSA)
Flexible Spending Accounts
Tuition Assistance, Training, and Professional Designations
Company-Paid Family Leave
Adoption/Surrogacy Assistance Benefit
Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
Student Loan Refinancing Services
Care.
com Membership with Back-up Care, Senior Solutions
Business Travel Accident Insurance
Matching Gifts program
Paid Volunteer Day
Employee Referral Award Program
Wellness programs
Additional Information:
This position is a full time salaried, exempt (non-overtime eligible) position.
Utica National is an Equal Opportunity Employer.
Apply now and find out what it’s like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of.
Once you complete your application, you can monitor your status in the hiring process by logging into your profile.
A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.
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