Starting Pay Rate: $15/hr plus tips
As the Lodge Bell Person, you'll be the first friendly face guests encounter, extending a warm and genuine welcome to The Lodge.
Your role involves not just guiding guests to their rooms but ensuring their journey is filled with pleasant conversation and exceptional service.
With meticulous care, you'll handle and transport their luggage, ensuring every item arrives intact, safeguarding against any damage.
What we value:
Positive team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
We offer support for a successful journey, including hands-on training and opportunities to advance your career.
Why choose Turning Stone Enterprises?
Paid time off
Variety of schedules
Tuition assistance
Career-building professional development
Discounts from dining to fuel to concerts
Team Member appreciation events
Quality healthcare and dental benefits
A robust 401k retirement plan
Dealer School
Finance Scholarship Program
What you will do as a Bell Person:
Inform guests of The Lodge services offered, effectively and thoroughly communicates room features.
Effectively answers any questions guests may have.
Being consistently pleasant to guests and inquiring about the guest’s stay.
Addresses guest by name during closing.
Assists Door Person when needed.
Consistently stays posted in approved area.
Arrive promptly in response to guest’s request, if not within 5 minutes, guest is always notified of the delay.
Bell person always uses discretion with guests and guest information.
Having a Rewarding Career As A Bell Person at The Lodge Means:
Possessing a high school diploma or G.
E.
D.
Having prior experience in a guest contact position.
Excellent interpersonal and communication skills.
Ability to stand and walk for long periods of time and lift up to 50 pounds.
Who We Are:
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations.
Among our prominent offerings is the Turning Stone Resort Casino, a recipient of the prestigious Best of New York Gaming Resort award for an impressive six consecutive years.
Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach.
Beyond gaming and hospitality, our portfolio extends to encompass convenience stores, government contracting technology firms, and a fully integrated cannabis operation that encompasses cultivation, manufacturing, and retail, among other ventures.
Why You Will Appreciate Us:
We pride ourselves on offering an extensive array of benefits designed to enhance the well-being and professional development of our team members.
These benefits include comprehensive medical, dental, and vision plans, providing you with peace of mind regarding your health.
We support your financial future with a robust 401(k) plan and offer the security of life insurance coverage.
Our commitment to work-life balance and family support is demonstrated through our team member assistance programs.
You'll also enjoy our paid time-off program, which includes paid holidays.
At Turning Stone Enterprises, your wellness is a priority, and we offer various wellness programs to ensure you're at your best.
In addition, we understand the importance of career growth.
Our career path planning and continuing education initiatives are tailored to assist team members in achieving their professional aspirations.
Join us at Turning Stone Enterprises, where professionalism meets friendliness, and together, we'll embark on a journey of growth and success.
We eagerly anticipate the opportunity to welcome you to our team.
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