*Essential Duties*
* Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
* Exhibits a high level of commitment to customer satisfaction.
* Conducts business in an ethical and professional manner.
* Maintains professional appearance.
* Sells and delivers a minimum number of vehicles per month.
* Negotiates and finalizes sales agreements with customers.
* Writes complete sales orders and processes paperwork in accordance with dealership policies.
* Utilizes dealership sales control and follow-up systems.
* Attends product and sales training courses as requested by the sales manager.
* Keeps up-to-date on new products and services within the industry.
* Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
* Maintains a prospect development system.
* Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
* Explains fully product performance, application and benefits to prospects.
* Describes all optional equipment available for customer purchase.
* Offers test drives to all prospects.
Follows dealership procedure to obtain proper identification from customer prior to test drive.
* Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
* Keeps abreast of new products, features, accessories, etc.
, and their benefits to customers.
* Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
* Schedules first service appointment.
* Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
* Follows up on all post delivery items, tag/title work, “we-owes” and special requests to be sure that all customer expectations are met.
* Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.
* Attends sales meetings.
* Other tasks as assigned
*Qualifications*
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*Education and/or Experience*
* No prior experience or training.
* Customer service experience preferred
* High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
*Language Skills*
* Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
*Mathematical Skills*
* Ability to add, subtract, multiply and divide in all units of measure, using whole numbers.
Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
*Reasoning Ability*
* Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
*Certificates, Licenses, Registrations*
* Valid Driver's License
Job Type: Full-time
Pay: $64,425.
00 - $200,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Opportunities for advancement
* Paid time off
* Paid training
* Vision insurance
Experience level:
* No experience needed
Schedule:
* 10 hour shift
* 8 hour shift
* Weekends as needed
Supplemental pay types:
* Bonus opportunities
* Commission pay
* Monthly bonus
* Performance bonus
* Weekly bonus
People with a criminal record are encouraged to apply
Application Question(s):
* What do you think your daily activities and challenges will be in this position?
* What were the 5 things you liked least/were the biggest pressures of your previous job or internship?
Ability to Relocate:
* Yorkville, NY 13495: Relocate before starting work (Required)
Work Location: In person