About us
We are professional and agile.
Our work environment includes:
Growth opportunities
Paid Vacations
Team Orientated
Customer Service Representative
Duties:
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, order placement, and product information
- Process orders, returns, and exchanges accurately and efficiently
- Maintain accurate customer records and update information as needed
- Collaborate with other team members to ensure customer satisfaction
- Follow company policies and procedures for handling customer interactions
Skills:
- Excellent time management skills to prioritize tasks effectively
- Strong verbal and written communication skills in English
- Organizational skills to manage multiple customer inquiries simultaneously
- Previous experience in electronics sales, technical sales, or jewelry sales is a plus
- Ability to work well under pressure and adapt to changing situations
- Proficient in using computer systems and software applications
We offer competitive compensation and benefits package.
Join our team of dedicated professionals who are committed to providing outstanding customer service.
To apply, please submit your resume and cover letter highlighting your relevant experience in customer service.
Job Types: Full-time, Part-time
Salary: $800.
00 - $2,000.
00 per week
Benefits:
Employee discount
Flexible schedule
Shift:
Day shift
Evening shift
Morning shift
Night shift
Weekly day range:
Monday to Friday
Weekends as needed
Ability to Commute:
New Hartford, NY (Required)
Work Location: On the road
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